Service | Payment Methods | Delivery | Membership
The first time you use Sheetly, we will strip the beds of your linen and leave them at your place …just think that will be your last load of sheets and towels to be washed. We then make your bed perfectly with Sheetly's sheets . And you can even have fluffy white towels in the bathroom.
We will come back weekly or fortnightly – you choose - we just keep coming back … no more washing sheets or towels!
Yes, we love a chat give us a call 1300 654 533.
We schedule you in weekly or fortnightly depending on what frequency you would like, and give you some time and day options depending on when we are servicing your area. Or you can contact us if you need a different frequency.
Not at all, we love Furbabies!
In most cases we will be in and out of your home in about 15 minutes (obviously if you have say 7 bedrooms it will take a little longer!)…all the hard work will be done back in the washroom!
Due to Sheetly's processes, we only launder Sheetly linen.
Funny you should ask! We think a Sheetly gift vouchers is the perfect gift. You may have a friend who has been unwell or a couple busy with a new baby, or perhaps for the special someone who you like having sleepovers with but boy oh boy it would be nice if they had clean sheets! Just contact us to discuss further.
Lucky you! That's fine just login and go to manage subscription and skip those weeks. We do ask that if you are going to be away for more than 3 weeks, that you contact us and we will collect the linen and resume the order on your return.
We can supply, single, double, queen and king size beds. If you have a few different size beds get in contact and we can organise it for you.
If, say, you’re moving overseas or decide you’re up to washing your own sheets again, you can cancel your order at any time with 48 hours’ notice via your online Sheetly Account – or simply contact us. We will then arrange for a final collection. Unfortunately, we will have to charge for any lost or not returned linen and towels.
The charge amount will be equal to two times the Order fees for that booking and a $50 restocking fee.
No, Sheetly use fresh white linen, so that it looks crisp and fresh and will go with all home decor!
Hey. Life can be a bit messy, so we’re fine with even pretty remarkable wear and tear. But indelible Texta or shark bite holes or rocket launch scorching, that might have us both looking at the fine print.
If linen is damaged beyond repair we will charge replacement cost and our restocking fee. $30.00 per sheet, $40.00 per doona cover, $30 per towel, $15.00 per pillow case, $15.00 per bath mat – together with a $50 restocking fee.
Our beautiful sheets are pure cotton and are soft and breathable. Our towels are cotton as well and are soft and fluffy!
All linen is laundered to a very high standard, with Ecolab technologies to maintain hygienic process whilst minimising residual harsh chemicals.
Sheetly accepts most major payment methods, Visa, Mastercard, American Express. Just create an account and fill in the details.
Yep, depending on which frequency you ordered your chosen payment method will automatically charge you.
We will pop you an email and work it out…sleep easy!
Easy! Just log into your account and go to manage subscription and hit view/update card
No the linen remains the property of Sheetly. When it needs to be replaced we do that, so the linen we bring to you is always first class.
On the Sheetly website just let us know how we can access the property. You may be happy for us to keep a key…and we have very strict security measures and all our staff are vetted. You may want to leave a key out in a secret spot that only you and us know about! You may be home… so there is no key required or you may have concierge for the apartment. Just let us know it’s that simple. We understand the importance of security. Our team members have been through rigorous checks so you can sleep easy!
We get it life is busy. We will send you a reminder prior to your service, if we can’t get into your home, we will contact you and work something out.
Enter your postcode on the front page and we will tell you if we are in your area. We are rapidly expanding our service areas so if we are not at your place yet get in touch so we can let you know when we are there!
Service days and time depends on when we are in your location and your preference. Let us know if another time would suit and we will see what we can do!
No, all costs are included in the service.
Easy! Just enter your postcode and hit get started , choose your bundle, bed type and frequency. Then at checkout create your account...then you’re subscribed!
That’s great, happy housewarming. Get in touch via contact us and we can work out new service details and stuff like address access and when you are moving.